Government Datasheets
GovQA is WebQA's platform that leads the country in Citizen Request Manage- ment for city and county governments. GovQA unites a full-scale service tool for local governments with a dynamic knowledgebase capability typically deployed for the commercial market. Today these technologies combine to help cities and counties ranging in population size from 1,000 citizens to over one million citizens.
GovQA’s suite of offerings for citizen servicing include platforms for CRM and 311, Code Enforcement, Licensing, Permitting, Public Works, Economic and Business Development, Private Communication Networking, Message Centers (inbound and outbound), Surveys, Calendaring and Payment Processing.
Four Keys to Improve Citizen RelationsFind out how to meet and excced citizen expectations, do more with less, reduce cost while improving efficiency and obtaining a 360 degree view of a customer. 
The Benefits Are RealLearn more about the benefits of GovQA and why we are the #1 Provider of 311 Customer Service in Local Government. 
Functionality is KeyFrom Inbound requests to outbound alterts and notifications. Learn details about GovQA's functionality. 
Citizen 311 Communication CenterTo review how GovQA works in a 311 Call Center environment, select this datasheet. 
GovCommunityLearn more about GovCommunity-a no cost forume exclusive to Local Government Officials and Employees...join today! 
Additional ModulesCheck out GovQA's additional modules such as document download, online payments, City calendar, message center and more! 
Survey ModuleLearn about the option to survey your Citizens. Surveys can be a part of your website or emailed out to citizens from the administrative portal. 
CODE ToolGovQA offers C.O.D.E. (Case On Demand Enforcement) to improve records and manage complaints, voilations, permits, inspections and more! |
