Public Records Requests – 150% Growth in Complexity and the 8 Reasons CIOs Choose to Modernize

NACo Tech Xchange ConferenceMay 6, 2021

GovQA’s Chief Evangelist, Jen Snyder joined Rita Reynolds, NACo CIO and a State Tech IT Influencer at the 2021 NACo Tech Xchange Conference in May 2021. Here, they examined reasons why Government CIOs need to modernize technology now including the top eight reasons modernizing public records request processing is crucial.

They also discuss the PiPRIndex, a historic marker that reflects a 150% growth in the complexity of managing public records requests over the past three years.

The Peers in Public Records Newsletter is a weekly monthly e-newsletter brought to you by GovQA. It is a collection of the latest trends in public record requests and government transparency initiatives, shared stories, live roundtables, upcoming events, informative case studies, and actionable knowledge that will help you calm the chaos and keep your organization compliant. Send your comments to

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