Coronavirus Resource Page
Covid-19GovQA CustomersPublic Records Resources

Coronavirus Resource Page

By March 20, 2020July 8th, 2020No Comments

Resources To Help Manage Public Records Requests Through This Crisis

GovQA is offering our time and resources during this time of need – whether you’re seeing an increase in requests already or if you’re still a few weeks away from being inundated. We have several resources you may find useful:

Prepare your Organization with the Covid-19 Records Response System

Covid Records Response Visual
Learn More

Covid-19 Survey

We’re conducting a survey, asking folks like you managing public records how their lives are changing with Covid-19.

Take the Survey

Free Spreadsheet

We’ve created a free spreadsheet for Organizations not on GovQA to manage increasing requests

Download Spreadsheet

Work From Home

Tips for agencies looking to implement work-at-home policies

Learn the Tips

Process Evaluation Scoresheet

As the dust settles, request volumes will rise. Take this short, 6 part quiz to assess the level of automation you are currently utilizing.

Check Your Score

Feature Highlight: Trending Topics

With Trending Topics, post Covid-19 related information once and let requesters automatically follow updates.

Learn More

Feature Highlight: Deflection

Reduce your workload using "deflection" via keyword triggers and materials estimates to encourage self-service

Learn More

Non-Emergency Reporting

Get the tools for non-emergency police reporting to help reduce the burden on law enforcement during this time.

Learn More

Peers in Public Records Newsletter

Subscribe to receive a curated list of Covid-19 Public Records News to your inbox

Subscribe

5 Ways the Pandemic is Impacting Public Records Requests

How are state, county, and city governments handling open records requests during COVID-19? Article by Jen Snyder of GovQA.

Read the Article

State COVID-19 Portals List

How are other states handling the COVID-19 crisis messaging? Click for a list of state portals.

See the List

If you would like assistance or training in setting up FAQ or Trending Topic pages on your portal, please contact GovQA Customer Success:  success@govqa.com.