PiPRIndex first-quarter data analysis performed by Ben Miller of Government Technology Magazine

Woodridge, IL | June 4, 2021The job of fulfilling public records requests is getting harder — but why?

Read the story and see live data charts, from Ben Miller of Government Technology, here.

Synopsis: The job of fulfilling public records requests is getting harder — but why? GovQA is trying to dig into that question with its new Peers in Public Records Index, a quarterly look at various data from its customers. It’s found a marked increase in overall complexity since 2018, exacerbated by the pandemic. The details of the PiPRIndex help shed some light on why that might be. The index is broken down into eight components dealing with everything from the number of public records requests coming in to the types of files being requested.

Learn more about the PiPRIndex here.

The job of fulfilling public records requests is getting harder — but why?

GovQA is trying to dig into that question with its new Peers in Public Records Index, a quarterly look at various data from its customers. It’s found a marked increase in overall complexity since 2018, exacerbated by the pandemic. The details of the PiPRIndex help shed some light on why that might be. The index is broken down into eight components dealing with everything from the number of public records requests coming in to the types of files being requested.

Almost every piece of the index has increased since the beginning of 2018, but the one that really stands out is the average amount of time each agency spends on public records requests — a category that saw a dramatic rise in the third quarter of 2020 from 438 hours to 1,658 hours.

Melanie Pusateri, content marketing manager for GovQA, said the onset of the pandemic created a lot of new questions for government to answer….Click to Continue Reading

 

Learn more about the PiPRIndex here.

About GovQA
GovQA is the leading provider of cloud-based SaaS automated workflow solutions for government compliance. Customers use our software to more easily process and manage public records and information requests. GovQA combines trusted tools and security, proven government expertise, and a scalable platform that enables cities, counties, and state agencies to securely collect and control time-sensitive information. GovQA’s proprietary Peers in Public Records (PiPR) Index is the only index that tracks trends in public records for state and local governments.

About the Author

Ben Miller is the associate editor of data and business for Government Technology. His reporting experience includes breaking news, business, community features and technical subjects. He holds a Bachelor’s degree in journalism from the Reynolds School of Journalism at the University of Nevada, Reno, and lives in Sacramento, Calif.