We know your employees’ and community’s health and safety are important to you. Let us help you manage their concerns. Here are three steps we’re recommending to all GovQA customers.

Empower Your Employees to Work from Home

If your agency is implementing (or has implemented) a work-from-home policy, you’re already set up for success with GovQA:

  • Login as you always do with your ID and Password
  • Our security measures are in force when working on GovQA from home
  • For additional tips on working from home, click here >>>

Proactively Share Public Records to Deflect Requests

Records request volume is already increasing. Use your GovQA portal to proactively serve health and safety information to the public:

  • Create new messaging about how requests will be handled at this time.
  • Arrange FAQ content to auto-answer typical requests
  • Launch Trending Topics and allow Customers to “Follow” updates.

      Public Safety: Non-Emergency Reporting System

      COVID-19: Allows residents to request help or report suspected symptoms. 

      Contact GovQA to learn more

      Covid Records Response System

      COVID-19: Use COVID funding to purchase a solution that will serve you well beyond the crisis.  GovQA has bundled four specialized COVID tools to address the four storms you’ll may face during the ongoing pandemic.  The solution comes with accelerated onboarding to get up and running in the secure government cloud within 7 days.  And the best part is that many agencies can use CARES Act or APRA funds to pay for it.  The bundle includes software for: Public Records Requests, Legal Requests (like subpoenas), Internal Department Requests, and External Agencies Requests.

      Learn more about the Covid Solution here.

      If you would like assistance or training in setting up FAQ or Trending Topic pages on your portal, please contact GovQA Customer Success:  success@govqa.com.