Five Reasons Tennessee Governments Say “Yes” to GovQA For Public Records Management

Secure

Did you know the top method for hackers to breach organizations is through email? Our customers do, and with GovQA, you’ll eliminate the possibility by transitioning all information-related workflow to our single-tenant, highly secure architecture.

Configured

Our dustomers realize that an off-the-shelf product wasn’t going to work for them and their unique process. State and organizational nuance demand a platform that is hyper-configured to their exacting compliance needs and process and can be easily modified in accordance with new laws or regulations.

Consultative

We not only adapt to your needs but help your organization refine its public records processes based on the thousands of organizations we’ve worked with. Our customers appreciate the value GovQA brings beyond just our market-leading software. Simply put: we’re here to help.

Accountable

When new customers come to us most are struggling just to keep up with the flow of records requests - there's no time to assess performance or look for improvements. Once they've launched with GovQA, faster and more efficient request processing frees up capacity, and the GovQA advanced reporting tool lets you pinpoint challenges met and communicate progress.

Supported

Our customers have found that when you work with GovQA, unlike some software providers, you’re working with our software AND our people. They’re getting a dedicated implementation team that holds their hand throughout the entire go-live process. Post-launch, they have an assigned Account Manager, 24-hour customer service, and access to a wealth of helpful resources including ongoing training opportunities.
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Drowning in Public Records Requests?  Click the stormy sea to read the article.