Transparency and Trust:
Choosing & Using Technology to Bridge the Divides

42% of people say that a lack of perceived transparency from police has hurt their opinion of law enforcement over the last five years.  62% say serving as a local police officer has become more difficult.  This is according to a national survey conducted by our partners at Veritone.

On December 14th @1:00 CST GovQA hosted a panel discussion in which we covered the impact and application of this 3000 person survey and other data sources on those choosing technology to manage requests for law enforcement records.


What Was Covered:

Listen in on this panelist discussion around the big transparency challenges facing law enforcement Public Records Managers…then add your questions and opinions!

  • Has the police reform movement directly impacted your agency’s public records request processing?
  • The public wants more funding to go toward technology that helps make police more transparent – such as tech to help release BWC footage faster.
  • However, releasing footage requires technical skills many departments lack – and if this causes a delay, the perception is that there is something to hide.
  • What solutions are you considering?

Gather more context before the webinar by downloading Veritone’s Transparency Report.

Download Veritone Transparency Report

Watch the Webinar:

Roanoke, Texas PD

Ann Davids

Police Records Supervisor / Crime Victim Liaison

Ann as been a member of the law enforcement profession since 1997 and has been working with police records since 2015. In 2016 she accepted the position as Crime Victim Liaison, and in 2019 was promoted to Records Supervisor. Ann holds a Bachelor of Science in Occupational Education in Human Services (specialized in Criminal Justice), and a Master in Public Administration (specialized in Justice Administration). In her spare time, Ann enjoys crocheting, readings, and spending time with her family.

GovQA Customer Success

Gretchen Cox

Formerly Records Coordinator
at City of Arlington, Texas

Gretchen is currently responsible for implementing policies and procedures that optimize the GovQA customer experience. She works with customers as their advocate by bridging the gap between users and IT.

Previously, Gretchen supervised a staff of 5 employees in the Records Services Division for the Arlington Police Department. The division under her direction processed 300 to 500 Open Records Requests, 300-500 Intergovernmental Agency Requests, and 700-900 Vehicle Crash Report Requests via the GovQA system each month.


Jen Snyder | GovQA

Chief Evangelist

As GovQA’s Chief Evangelist, Jen is interested in meaningful conversations that look both at the big picture, as well as dig deep into nitty-gritty best-practice working sessions on all government challenges and opportunities including those related to technology, transparency, security, procurement, legislative mandates, compliance, staffing challenges, and more. Jen’s 15 years of experience in the state and local government space includes guest speaking and moderating for government events, roundtables, and associations. 

GovQA Customer Success

Angie Huisman

Formerly Chief Clerk at the City & County of San Francisco - Police Department (SFPD)

Join the Conversation. What are your peers prioritizing as they look to 2022?

Take the 2022 Peers In Public Records Survey.

The Peers in Public Records Newsletter (formerly FOIA News) is a bi-monthly e-newsletter brought to you by GovQA. It is a collection of the latest trends in public record requests and government transparency initiatives, shared stories, informative case studies, and actionable knowledge that will help you calm the chaos and keep your organization compliant. Send your comments to

Subscribe to the Peers in Public Records Newsletter